FAQ – Features and Functionality

• Preview the core functionality of the app for free in offline guest mode without creating an account by clicking the “Try It” button.
• Explore the app’s background and purpose by clicking the “About” button in the main view.

For detailed instructions, please follow the link provided below –

• Create an account using a unique username and a valid email address. Subsequent sign-ins only require the username and password.
• As a security measure, we do not allow multiple accounts to be created with the same email address.
• Note that a user account can be used concurrently on multiple devices to enable administration of multiple assessments at any given time.

For detailed instructions, please follow the link provided below –

You are required to create a user account to purchase and administer assessments, and receive assessment reports. Assessment units may be purchased in-app after signing into your account with the “Enable in-app purchases” option checked.

Assessment units can be purchased in batches of up to 10 units per transaction.

Assessment units can be purchased in batches of up to 10 units per transaction.

No. We do not currently offer subscription plans.

Refunds can be requested from Apple for whole unused assessment batches. To initiate a refund, please follow the steps listed in the in-app purchases section of our user guide.

Apple Inc. requires users to provide consent for data sharing in order to process any refunds. This data may include purchase information associated with your account such as life time amount of purchases and refunds in USD and details of the transaction for which the refund is requested.

The Data Sharing option can be set in the app’s in-app purchase screen. See the user guide’s In-app purchases section for details.

Assessment units can be purchased after you log into your account. If you are using the account on multiple devices concurrently to administer assessments, we strongly encourage you to disable in-app purchases by not turning on the “Enable in-app purchases” during sign in, or enabling Ask-to-buy to prevent accidental purchases after you purchase assessment units.

You may start administering assessments after purchase. For detailed instructions on how to configure and administer assessments in your account please refer our user guide at the link provided below – 

Detailed and abbreviated versions of the report as well as additional documentation such as retry sequences will be sent to you at the email address entered in the “Testing Center Information” section on the main account screen.

You may request a complementary 15min one-on-one consultation with a member of our team if you need any clarifications for discussing the findings reported. Time slots will be granted based on a first come first served basis depending on the availability of our staff and cannot be guaranteed.

The system uses a combination of AI and heuristics to determine key performance indicators based on the numeric and image data captured during an assessment. 

Due to the nascent stage of deployment of the system, we do require human oversight over the reported findings. After completion of an assessment, the report generated by our system undergoes an approval performed by a reviewer on our team.

After completion of a review, the following report documents will be sent to you at the email address provided prior to starting the assessment –

• Detailed Report – consisting of visual representations of each design attempted during the assessment with associated results from analysis of numeric and visual data.
• Summarized Report – consisting of a summary of classifications and tests marked for said classifications, as well as recommendations for remedial action.
• Appendix (Retries)  – consisting of all the retry attempts during the assessment that provide insights into the thought behind the retries.
• Action Sheet – provided for follow-up to record any remedial actions taken.

You may provide one email address in the “Testing Center Information” section of the start screen after signing into your account prior to starting an assessment. This email address can be different from the email address used during creation of the account.

In an organizational setting such as a school or a learning center, this email address could potentially be that of the teacher of the student administering the assessment.

To update the email address, use the “Update Test Center” link.

Note: At this time, we do not support multiple recipient email addresses.

The app does not include any advertisements.